What's your refund policy?

We stand behind our product and want you to be completely satisfied with your purchase. That's why we offer a comprehensive refund policy that protects your investment.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all our plans. If you're not satisfied with our product for any reason, simply contact our support team within 30 days of purchase for a full refund. No questions asked.

How to Request a Refund

To request a refund, reach out to our support team through the contact form on our website, send an email to support@metabill.com, or use the live chat feature. Please include your account information and the reason for your refund request. We'll process your refund within 5-7 business days.

Refund Processing

Once approved, refunds will be processed to the original payment method used for the purchase. The time it takes for the refund to appear in your account depends on your payment provider, typically 5-10 business days.

Annual Subscriptions

For annual subscriptions, the 30-day guarantee applies from the date of purchase. If you've used the service for more than 30 days, we may offer a prorated refund based on the remaining unused portion of your subscription.

We're Here to Help

Before requesting a refund, we encourage you to reach out to our support team. Often, we can resolve issues or help you get more value from the product. We're committed to your success!